It’s always klutch when you can speak to someone directly.
Chat with us now using the button on the bottom right corner or leave a message and our team will get back to you soon. :)
It's Klutch to feel safe with your purchase and shipping process. Here are some FAQ's, but let us know which are yours.
No, you can also place an order as guest. But, there are some perks if you have an account with us.
· Quick checkout process
· Easily view your order status and order history
· Receive updates detailing our new releases and special promotions
Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you re advised to use the similar English ones instead. For example, you may change letter "?" to "c"
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vocational address as we do not know how long the destination's customs department will have the package on hold.
The delivery time is based on the shipping option that you have chosen .Once the order has shipped, we will email your tracking number and tracking website. We arte no responsible for delays caused by the customs department in your country
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.
All of our transactions are based in US Dollars. If your credit card is based n another currency, you order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction .
When purchasing inline using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.